Privacy Policy

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us. 

This privacy policy is developed in order for you to understand how we, our subsidiaries and affiliates collect, use, communicate, protect, disclose, and make use of personal information in connection with our website www.Alohause.com, in relation to the execution of our services to provide the best possible experience. This Policy also establishes your rights and choices with respect to your Personal Information. This Privacy Policy governs our website and business. Please read our Privacy Policy carefully as it will help you make informed decisions about sharing your personal information with us in regards to all of our Services that link to it, including your interaction with us in other contexts.This Privacy Policy describes our policies and procedures on the collection, use and disclosure of personal information.

Defintions

For the purposes of this Privacy Policy: 

You: means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service.

The Company, “We”, “Us” or “Our” in this Agreement) refers to Alohause World LLC, a Delaware Limited Liability Company, having an office at 8 The Green #19803 Dover, DELAWARE, 19901, which for the purpose of the complying with GDPR regulations, the Company is the Data Controller

Affiliate, means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

Account means a unique account created for You to access our Service or parts of our Service.

Website refers to ALOHAUSE, accessible from https://alohause.com/ 

Service refers to the Website.

Country refers to: New York, United States.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used. For the purpose of the GDPR, Service Providers are considered Data Processors.

• Data Broker, means a person, or unit or units of a legal entity, separately or together, that does business in the state of New York and knowingly collects, and sells to other controllers or third parties, the personal data of a consumer with whom it does not have a direct relationship.

Third Party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.

• Personal Data, refers to any information that identifies or could reasonably be linked, directly or indirectly, with a specific natural person or household. Personal data does not include deidentified data, information that is lawfully made publicly available from federal, state or local government records, or information that a controller has a reasonable basis to believe is lawfully made available to the general public by the consumer or from widely distributed media.

Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit)

• Controller, means the Company or person who, alone or jointly with others, a third party may also be the controller if the third party, alone or jointly with others, determines the purposes and means of the processing of personal data...

Business, refers to the Company as the legal entity that collects Consumers’ personal information and determines the purposes and means of the processing of Consumers’ personal information, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers’ personal information, that does business in the State of New York.

Consumer , for the purpose of the New York Privacy Act, means a natural person who is a New York resident. A resident, in a broader spectrum, includes (1) every individual who is in the USA for other than a temporary or transitory purpose, and (2) every individual who is domiciled in the USA who is outside the USA for a temporary or transitory purpose.

Sale , for the purpose of the New York Privacy Act means the disclosure, transfer, conveyance, sharing, licensing, making available, processing, granting of permission or authorization to process, or other exchange of personal data, or providing access to personal data for monetary or other valuable consideration by the controller to a third party. "Sale" includes enabling, facilitating or providing access to personal data for targeted advertising.

Your continued use of our Services constitutes consent to the Private Policy. Our goal is to be transparent about the way we collect and use personal information. 


We may process Personal Data under the following conditions: 

Consent: You have given Your consent for processing Personal Data for one or more specific purposes. 

Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You and/or for any pre-contractual obligations thereof. 

Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject. 

Vital interests: Processing Personal Data is necessary in order to protect Your vital interests or of another natural person. 

Public interests: Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Company. 

Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company. 

How do we collect information?

We collect information by using the Service, When you visit or use our Services, including when you browse the Website or any User Website, register a User Account, make an inquiry or a booking of a property, we will usually gather, collect and record such uses, sessions and related information, either independently or with the help of third-party services, including through the use of “cookies” and other tracking technologies. 

We can collect information that you provide us voluntarily. For example, we collect the Personal Information you provide us when you register to our Services or when you sign in to our Services via third party services such as Twitter, Facebook or Google; when you make inquiries or bookings for certain amenities; when you submit or upload such Personal Information as you use any of our Services; and/or when you contact us directly by any communication channel (e.g., telephone, email).

Some information you provide through the Services is collected and processed by third parties on our behalf. For example, when processing a payment we may use third-party services, you make an online booking through the Services, we need to collect your credit or debit card information. This information is collected and processed by third-party payment processors. We will not store or collect Your payment card details. That information is provided directly to our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.


Stripe
Their Privacy Policy can be viewed at https://stripe.com/us/privacy

When You use Our Service to pay a product and/or service via bank transfer, We may ask You to provide information to facilitate this transaction and to verify Your identity. 


Other ways we process information is by Analytics, Email marketing and behavioral remarketing. 

Analytics
We may use this-party service providers to monitor and analyze the use of our services. 

Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en 


Email marketing
Once you have explicitly consented to receive sales communications from Alohause, we may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us. 

We may use Email Marketing Service Providers to manage and send emails to You.


Behavioral remarketing
The Company uses remarketing services to advertise on third party websites to You after You visited our Service. We and Our third-party vendors use cookies to inform, optimize and serve ads based on Your past visits to our Service.


Facebook
Facebook remarketing service is provided by Facebook Inc. You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950

To opt-out from Facebook’s interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217

Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device


Improvement of Alohouse performance
We may use third-party Service Providers to provide better improvement of our Service.


Google Places
Google Places is a service that returns information about places using HTTP requests. It is operated by Google. Google Places service may collect information from You and from Your Device for security purposes. 

The information gathered by Google Places is held in accordance with the Privacy Policy of Google: https://www.google.com/intl/en/policies/privacy/

What type of information do we collect?

While You use our website and/or our service, We may ask You to provide Us with certain personal data, that might be identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to: 

Email address

First name and last name

Phone number

Address, State, Province, ZIP/Postal Code, City

Bank account information in order to pay for products and/or services within the Service

When You pay for a product and/or a service via bank transfer, We may ask You to provide information to facilitate this transaction and to verify Your identity. Such information may include, without limitation: 

Date of Birth

Passport or National ID Card

Bank card statement

Other information linking you to an address

We do not collect personal information, such as biometric information, sensory data, or education records. 

The use of our website collects Usage Data. This may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data. 

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile deviceunique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data. We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

How do we use your information

The information collected is in order for us to perform the service offered to you, to comply with our legal obligations, as described here. We may retain your Personal Information for as long as necessary to fulfill the purpose for which it was collected or to comply with legal or regulatory requirements or as otherwise disclosed to you.

This information can help us as well process the invoice and the confirmation.

Other was that we might use your information in order to improve your experience with us is or for improving our services: 

To manage your account, when you register as a user of our services. When You provide your personal data, it enables different functionalities of our services that are only available when registering.

To perform the contract. 

Send you technical notices, updates, security alerts and support and administrative messages.

Manage and improve the performance of our products and services.

Communicate with you updates, news, products, services,offers and events of Alohouse that might interest you.

For reporting and audits taken place in Alohouse.

In case we detect fraudulent transactions or other illegal activities, to insure the rights and property of Alohouse, as well as to comply with applicable laws, regulations and government requests.

Monitor and analyze trends, usage and activities related to our services.

To manage your request made to the Company.

With whom do we disclose your information?

We might share your information with:

Service providers: To monitor and analyze the use of our Service, to show advertisements to You to help support and maintain Our Service, to contact You, to advertise on third party websites to You afterYou visited our Service or for payment processing.

Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.

Business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.

Other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.

We may share or transfer the personal information collected in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company. As well, as third parties when required by law or by warrant.

How do you exercise your rights?

We understand that your information is yours to protect, that's why Alohouse takes the steps necessary for you to access your information, for you either to update, amend, delete, or limit the use of your personal information.

Under the EU GDPR and the NYC Privacy Policy Act, you have the right to:

Request access to Your Personal Data. The right to access, update or delete the information We have on You. Whenever made possible, you can access, update or request deletion of Your Personal Data directly within Your account settings section. If you are unable to perform these actions yourself, please contact Us to assist You. This also enables You to receive a copy of the Personal Data We hold about You. Request correction of the Personal Data that We hold about You.

Request correction of Your Personal Data. You have the right to have any incomplete or inaccurate information We hold about You, corrected or rectified.

Request to restrict Your Personal Data. You have the right, in some circumstances, to obtain restriction of processing to the personal data that we maintain about you. Prohibit the collection of personal data.

Request erasure of Your Personal Data. You have the right to be forgotten by Alohouse.You have the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it. The right to be forgotten is not guaranteed, it's limited when colliding with the right of freedom of expression and information. Other exceptions are if the processing of data which is subject to an erasure request is necessary to comply with legal obligations, for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes or for the defense of legal claims.

Request the transfer of Your Personal Data. We will provide to You, or to a third-party You have chosen, Your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which You initially provided consent to us to use or information given by you to be used to perform a contract with You.

Withdraw Your consent. You have the right to withdraw Your consent on using your Personal Data. If You withdraw Your consent, We may not be able to provide You with access to certain specific functionalities of the Service, future events or information that might benefit your experience with Alohouse.


Alohouse does not “sell” or “share” your Personal Information as we understand those terms are used under the New York Privacy Act. However, the Service Providers we partner with (for example, our advertising partners) may use technology on the Service that “sells' ' personal information as defined by the New York Privacy Act.

If you wish to opt out of the use of your personal information for interest-based advertising purposesand these potential sales as defined under CCPA law, you may do so by following the instructions below.

Please note that any opt out is specific to the browser You use. You may need to opt out on every browser that you use.

In Alohouse we take in consideration and take the adequate measures to protect your data, use it according to the purpose of the brand, and to effectuate the consented contractual obligations, outside this scope, Alohouse does not implement your personal data in actions that do not align with our values. Nevertheless, if you understand that Alohouse has failed to take appropriate action in response to your privacy rights request, you have the right to appeal and can do so by contacting us as described below. You also have the right to file a complaint with your local supervisory authority for data protection (but we still recommend that you contact us first).

In case you wish to exercise one of these rights, please contact us at support@alohause.com. We will make all reasonable efforts to honor your request promptly (unless we require further information from you in order to fulfill your request), subject to legal and other permissible considerations.

We will not discriminate against you for exercising any of your rights described here. We do not deny access to our goods or services to you, if you do not share or consent the collection of your personal information; we do not charge different prices, use discounts or give other benefits from withholding your personal information; we do not provide different levels of quality or any differentiation of treatment from refusing to share personal data. Nevertheless, for the performance of the services offered in Alohouse, you might need to share your personal information.

Privacy incidents

As established before Alohouse, takes the necessary organizational and technical steps to protect your personal data against breaches, unlawful use, destruction, loss, change or damage. Despite our best efforts, no security measures are 100% effective or foolproof, therefore we don't guarantee the absolute security of your personal data or given information. 

Retention of your personal information

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

The use and retention of a consumer's personal data is limited for the purposes, of what is necessary to provide the services or goods requested by the consumer, necessary for the internal business operations of the controller and consistent with the disclosures made to the consumer pursuant to section eleven hundred two of this article, or necessary to comply with the legal obligations of the controller. Annually, Alohouse or third party controller shall review its retention practices for the purpose of ensuring that it is maintaining the minimum 

Links to other websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services. 

Changes to this privacy policy

We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes.

Changes to this Privacy Policy are effective when they are posted on this page.

Contact us if you have any questions about this Privacy Policy, You can contact us By email: support@alohause.com