Go to your desired room's page and send us an inquiry. A member of our team will reach out to you.
Being what we call a "last minute booking", some steps of the booking process may differ.
Go to your desired room's page and send us an inquiry. A member of our team will reach out to you.
Being what we call a "last minute booking", some steps of the booking process may differ.
Go to your desired room's page and send us an inquiry with everything you need to know. A member of our team will reach out to you.
It's a one-time payment to get your room clean and ready before your arrival.
It's a one-time fee charged on your first invoice if you pay by credit card.
It's 3% of the transaction's total and although we'd like to waive it, it's not dependant on us.
It's the confirmation that you're interested in the room so we can remove it from all of our sales channels while the booking process is completed.
Be aware that this is a non-refundable fee.
It's due 14 days after it is sent. Be sure to check your email!
If your move-in date is within that period, that invoice is due 48 hours before your move in date.
Let us know your departure plans via email prior to your check-out day.
When you're moving out, be sure to:
You just need to tell us your arrival plans and contact info.
We'll contact you as your move-in date gets closer to get all the details and give you any necessary information.
Yes! Although it may be subject to availability and extra fees.
Get in touch with us at support@alohause.com to help you out.
Our lease agreements typically last for up to 1 year, but if you wish to continue your stay just let us know.
We'll be happy to discuss extending your time with us.
Our minimum stay is 30 days.
Sharing an apartment can be a lot of fun, but it also means shared responsibilities and mutual respect, creating a supportive and enjoyable living environment for everyone
There will be shared spaces like the kitchen or the living room to interact and get to know each other, if you'd like. However, you have your own private room with a lock, so you can share as much as you like while also having your own personal space.
We have a few master suites that could host two people, although authorization is required.
If this may be your case, please message us to confirm availability.
Overnight guests are permitted however, Alohause must approve all guests, and allow access to the building.
A guest cannot stay more than 3 consecutive nights, and a total of 6 nights per month, unless agreed otherwise.
It's a team effort among all current tenants to handle the daily cleaning tasks of the apartment. Ensuring a comfortable environment means each person makes sure to tidy up after themselves.
The cleaning fee is not associated with a daily cleaning service.
We have a support team ready to help you.
For any questions or problems related to the apartment or the city you are going to prior to your check-in, you can contact us via email at support@alohause.com
For any billing-related inquiries or issues please reach out to our accounting team at billing@alohause.com and they will be happy to assist you.
Additionally, once you are settled into your room, you can report maintenance issues through your Guest Portal.
Yes, we have established rules in order to ensure the best possible experience for everyone in the house. It is not permitted to:
Additionally, we established a set of community guidelines:
No. Smoking of any kind (including vaping) is strictly prohibited in the property, even on the balconies.
No, unfortunately we do not allow pets.
Security deposits will be returned within 2-4 weeks after the lease end date, after an inspection of your room and apartment.
Besides including monthly charges like the monthly rent or utilities, it also includes one-time payments like the cleaning fee and the security deposit.
Invoices are due the 1st of each month. Payments received after the 5th of the month will carry late fees.
However, as regulations regarding this matter may vary across different jurisdictions, we recommend contacting our support team to inquire about your specific case.
You'll receive them around the 25th of each month via email and on your Guest Portal.
Your monthly rent and the utilities (water, electricity, and gas)
You'd need to contact us by email telling us you want to terminate your lease agreement.
The lease termination is subject to conditions and may result in fees or penalisations per your lease agreement
If you haven't signed your lease yet, you can cancel your booking at any time. However, please note that the service fee is non-refundable.
No, at the moment we do not accept payments through PayPal.
Your bank may charge you for currency exchange or international wire transfer. Keep those fees in mind.
You can pay them:
Keep in mind that some of these methods may charge you additional fees.